September 24, 2017 / GuidesFor Team
Digital experience (DX) is In the limelight these days because it focuses on the experiences that people have with an organization’s communication channel. ZDNet compares DX and Social Business framework, and mentions that leaders in DX outperformed the market; it also reiterates the importance of engagement that can be taken from a social business framework.
Get to know what you can get from a WCM with a structure that will up the level of both customer engagement and DX. Read it here. – Gail Limpin
Posted In: Research